US Pharm. 2008;33(12):12-15.
The inability to ingest milk 
as an adult, known as lactose intolerance (LI), is characteristic of 
many ethnic groups. The pharmacist must have a full understanding of LI and 
the various products that can be used to help prevent this condition from 
producing uncomfortable symptoms.
Lactose Digestion
Lactose in milk is 
a rich nutrient for infants, who develop the ability to break it down into 
glucose and galactose by producing lactase in the brush border membrane of the 
small intestine.1 Lactase levels remain high during infancy, until 
weaning from the breast occurs. Then there is a gradual loss in the ability to 
digest milk, due to a loss of ability to produce lactase. This is called primary 
LI, also known as hypolactasia or lactase deficiency.2,3 
Some people retain the ability to digest milk as adults; these individuals are 
referred to as lactase persistent or lactose tolerant.
Prevalence
Approximately 70% 
of the world's peoples are lactose intolerant.4 The incidence 
of primary LI is about 90% to 100% in Native Americans, Africans, and Asians. 
It is estimated to be 80% in African Americans, and 55% to 80% in Hispanics. 
The lowest incidence (10%-15%) occurs in those descended from northern 
Europeans, residents of the northwestern Indian subcontinent, and desert 
nomads.5
The theory for this sharp 
difference in prevalence relies on archeological and anthropological evidence 
suggesting that the ancestors of those with lactase persistence herded cows or 
camels and learned to ingest their milk as a survival measure. Those who were 
lactase persistent survived to pass that mutation on, eventually becoming the 
predominant state in that subculture.
Secondary Lactose 
Intolerance
Some patients with 
lactase persistence lose the ability to digest lactose as a result of 
environmental triggers, a condition known as secondary LI. Lactase 
production is confined to the upper third of the intestinal villi.4 
Due to its superficial location, conditions that affect villi often disrupt 
lactase production. One example is intestinal infection. Rotavirus is a common 
cause of diarrhea in infants, often contracted in daycare. After the child 
recovers from the effects of the rotavirus, parents may notice the infant 
cannot ingest formula or milk like before. Infection with Giardia lamblia 
or enteropathogenic Escherichia coli may also be causal. Patients who 
experience secondary LI from an infection may be advised to slowly reintroduce 
lactose-containing products to ascertain whether lactase is again present. If 
it is not tolerated, lactose should be withdrawn and reintroduced later.
Secondary LI may also be 
caused by celiac disease, malnutrition, irritable bowel syndrome (IBS), or 
intestinal surgery.4 Tetracyclines, neomycin, cimetidine, and 
antithyroid medications have all been implicated as causes.
Manifestations
The manifestations 
of primary and secondary LI are virtually identical. When a patient with LI 
ingests milk, lactose that cannot be digested reaches the small and large 
intestines in intact form. Symptoms usually begin about 30 to 120 minutes 
postingestion. Lactose is osmotically active and causes the intestines to draw 
in and retain additional water with a meal. This osmotic activity produces the 
same type of manifestations as ingestion of saline laxatives, such as 
magnesium citrate or Fleet Phospho-Soda.
Initial symptoms of the 
excessive intestinal fluid include nausea, rumbling in the stomach, cramping, 
and abdominal discomfort or pain.6 The excessive fluids are moved 
through the bowel more rapidly. When they reach the large intestine, resident 
bacteria ferment the lactose, causing excessive production of hydrogen, 
short-chain fatty acids, methane, and carbon dioxide.7 Thus, the 
patient also experiences flatulence, bloating, and added abdominal discomfort. 
The end result is the collection of large amounts of gas and fluids in the 
distal bowel. The patient usually feels an urgent need to defecate. If the 
individual is unable to do so, intense pressure may overcome the anal 
sphincter's ability to retain materials, causing involuntary leakage of stool, 
staining of undergarments, and incontinence. If the patient is able to 
defecate, stools will often be diarrheal and watery.
Diagnosis
There are several 
tests that can be used to diagnose LI. In the lactose tolerance test, blood 
glucose is examined at several points after lactose ingestion to determine 
whether it was digested.8,9 A hydrogen breath test measures 
intestinal absorption of hydrogen after lactose inges tion.10 
The hydrogen level in the breath is normally nil. Elevated levels imply 
colonic maldigestion of lactose with resultant hydrogen production.
Tolerance Level
Adults who retain 
the ability to ingest dairy products can take full advantage of their 
nutrients (i.e., calcium, vitamins A and D). Those whose diets completely 
restrict milk intake are especially prone to osteoporosis and osteopenia, 
increasing the risk of bone fractures in later life.4 Many 
Americans lie in the middle of these two extremes in that they can ingest a 
specific amount of lactose without experiencing symptoms. Unfortunately, they 
may assume that they are completely lactose intolerant and voluntarily cease 
ingestion of all dairy products.
The pharmacist can provide 
advice on determining the individual lactose tolerance level, allowing 
patients to still obtain the nutrients found in dairy products. Patients 
should be advised to identify all milk-containing foods and avoid them 
scrupulously for about three weeks. If symptoms persist, there are two 
possibilities.4 Either they are still ingesting lactose, or they 
have another condition such as IBS. If further lactose restriction does not 
cause symptoms to abate, they must seek a physician diagnosis. If the symptoms 
do remit, they should remain on the lactose-free diet for three more weeks. 
Then, adhering to the same diet, the patient should ingest one-quarter cup of 
milk with breakfast. If symptoms recur, the patient is highly lactose 
intolerant and should adhere to the diet without introducing milk. However, if 
they tolerate the milk without symptoms, they should repeat the diet and milk 
for several days. They should then increase the amount of milk to one-half cup 
and repeat the cycle. Eventually, they will come to a level that is 
comfortable for them.
OTC Lactase Products
Pharmacists can 
also aid patients by suggesting that they purchase lactase-containing tablets. 
The most well-known product is Lactaid.4 It is available in two 
strengths. Lactaid Original Strength Caplets contain 3,000 FCC units of 
lactase. The suggested dose is three caplets swallowed or chewed with the 
first bite of a dairy product. Lactaid Fast Act is available as caplets or 
chewable vanilla tablets. Each dosage form contains 9,000 FCC units, with a 
suggested dose of one caplet/tablet with the first bite of dairy. Generic 
products are also available.
Milk Substitutes
Patients may also 
be advised by the pharmacist on nonpharmacologic methods to prevent LI. The 
major thrust is to substitute normal dairy products with lactose-free 
versions. There are a wide variety of milk substitutes on the market. They 
include the Lactaid brand, real milk products to which lactase has been added, 
producing altered milk that is useful for those with LI.4 All 
require refrigeration. The Dairy Ease line of products includes whole milk, 
reduced-fat, and fat-free options. Consumers can also try a line of soy 
substitutes, such as Silk Soymilk products, or rice-based milk substitutes, 
such as Rice Dream.
Milk Allergy
Some patients with 
LI mistakenly believe that they have developed a milk allergy. It is critical 
to differentiate LI from a milk allergy.11 Patients with a true 
allergy to cow's milk must scrupulously avoid it to prevent a constellation of 
allergic reactions, including fatal anaphylaxis. However, LI is not due to an 
allergic reaction--it is a food intolerance.12 With proper 
advice from pharmacists, patients with LI can still ingest milk and gain the 
benefits of its nutrients.
REFERENCES
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Mayberry JF. A re-appraisal of lactose intolerance. Int J Clin Pract. 
2008;62:1541-1546.
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3. Shrier I, Szilagyi 
A, et al. Impact of lactose containing foods and the genetics of lactase on 
diseases. Nutr Cancer. 2008;60:292-300.
4. Pray WS. Nonprescription 
Product Therapeutics. 2nd ed. Baltimore, MD: Lippincott Williams & 
Wilkins; 2006.
5. Lomer M, Parkes G, 
et al. Lactose intolerance in clinical practice--myths and realities. Aliment 
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6. Beyerlein L, Pohl D, 
et al. Correlation between symptoms developed after the oral ingestion of 50 g 
lactose and results of hydrogen breath testing for lactose intolerance. Aliment 
Pharmacol Ther. 2008;27:659-665.
7. He T, Venema K, et 
al. The role of colonic metabolism in lactose intolerance. Eur J Clin Invest. 
2008;38:541-547.
8. Lactose intolerance. 
http://digestive.niddk.nih.gov/ddiseases/pubs/lactoseintolerance/. Accessed 
October 27, 2008.
9. Krawczyk M, Wolska 
M, et al. Concordance of genetic and breath tests for lactose intolerance in a 
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10. Mottes M, Belpinati 
F, et al. Genetic testing for adult-type hypolactasia in Italian families. Clin 
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11. Ahrens B, Beyer K, 
et al. Differential diagnosis of food-induced symptoms. Pediatr Allergy 
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